Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-corrosion-protection.collision-talk.com (referred to as “Mercedes Corrosion Protection,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://mercedes-corrosion-protection.collision-talk.com.
  2. Mobile applications and online services provided by Mercedes Corrosion Protection.
  3. Interactions through various channels such as email, phone, or text messages.

Please note that this policy does not extend to third-party platforms, applications, or services that you may access through links on our website. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data as a result of your activities:

  1. Authorized User Account: When you create an account on our platform, we collect and store account information (username, password), payment details, and financial records for billing purposes.
  2. Website Visits: We track user interactions with our websites to understand usage patterns, gather feedback, and improve the overall user experience.
  3. Communications: You may receive communications from us, including newsletters, promotional offers, and updates about our services. You can opt-out of these communications at any time through settings in your account or by following the unsubscribe instructions provided.

Personal Data Collection

Mercedes Corrosion Protection collects various types of personal data to enhance user experiences and personalize our services:

  1. Account Information: This includes username, email address, contact number, and other details required for account registration.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history are collected for secure online payments.
  3. Financial Information: We may store financial records to facilitate transactions and manage user accounts.
  4. Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for the purpose of delivering content and analytics.
  6. Location Data: With your consent, we may access your location data to provide location-based services and personalized recommendations.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit help us improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts with our platform, we may collect information from these platforms (with your permission) to enhance user experiences.
  9. Product Data: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, automated technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Mercedes Corrosion Protection uses cookies to enhance your online experience:

  1. Strictly Necessary Cookies: These are essential for navigation and ensure the functionality of our website. They are used for basic site operations, like remembering user preferences.
  2. Preference Cookies: We use these to remember settings you’ve chosen during your visit, such as language preferences.
  3. Analytics Cookies: These cookies collect information about your browsing behavior on our website, enabling us to analyze and improve our services.

You have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific types of cookies based on your preferences.

Retention and Deletion

We follow strict data retention policies in compliance with applicable laws:

  1. We retain personal data only for as long as it is necessary for the purposes collected, which may include fulfilling orders, providing customer support, or maintaining legal requirements.
  2. Once the purpose of data collection has been fulfilled, we delete or anonymize the data to protect your privacy.

Security Measures

Mercedes Corrosion Protection employs robust security measures to safeguard personal data:

  1. We use encryption for all communications and data storage to prevent unauthorized access.
  2. Our third-party service providers adhere to strict data protection standards, ensuring the safety of your information.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under 18 years of age. If we learn that we have collected such data by mistake, we will take immediate steps to delete or anonymize it.

Your Rights (Subject to Local Laws)

In line with various privacy regulations worldwide, you may have certain rights regarding your personal data:

  1. Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.
  2. Erasure (Right to be Forgotten): Depending on your location, you may be able to request the deletion of your data from our systems.
  3. Restriction: In certain circumstances, you can ask us to restrict the processing of your personal data.
  4. Data Portability: You have the right to receive a copy of your personal data in a structured format or to transfer it to another controller.
  5. Objection: You may object to the processing of your data for specific purposes, such as direct marketing.
  6. Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.
  7. Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team or the relevant supervisory authority.

Changes to Policy

Mercedes Corrosion Protection reserves the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions related to privacy, data requests, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: Mercedes Corrosion Protection, Privacy Team, [Address], [City, State, ZIP Code]